Getting Started
Welcome, New Patients
Everything you need to prepare for your first visit, from verifying insurance to accessing the patient portal.
How It Works
Prepare for Your First Visit
Verify Your Insurance
We accept Amerigroup/Wellpoint, First Choice Health, Lifewise, Moda, Molina, Premera, Regence, Washington Apple Health. If you have questions about your insurance coverage, contact our benefits specialist Laura at 425-503-6739.
Out of network? We provide documentation for potential insurance reimbursement.
Request an Appointment
Book your appointment online or by phone. Once booked, your new patient forms will be available in the Patient Portal.
Request an AppointmentSet Up Your Patient Portal
After scheduling, you'll receive an email from CHARMPHR to create your account. The portal is where you'll access forms, records, and communicate with our office.
We recommend downloading the CHARM PHR app for easy form completion.
Download the CHARM App
Complete Your Forms
Fill out all new patient forms at least 48 hours before your first appointment. If forms aren't received on time, your appointment will be rescheduled.
All forms are electronic, so no need to print anything.
Your Appointment Day
Review consent forms before your visit. They'll be signed electronically, so no need to bring any paperwork.
Please arrive on time; if you're more than 10 minutes late, we may need to reschedule. Emergencies may occur and will take priority, and we appreciate your understanding.
Cancellation Policy
We value the time set aside for you and your family. We do not double book appointments. If you cannot keep an appointment, we appreciate 48 hours' notice.
Appointments 30 min or less
$50
Missed appointment or late cancellation (less than 48 hours)
Appointments 31 min or more
$100
Missed appointment or late cancellation (less than 48 hours)
Tuesday appointments require cancellation by Friday the week prior.
Ready to Get Started?
Schedule your first appointment and take the first step toward natural, whole-family healthcare.